| FEATURE |
BENEFIT |
| Unlimited management consultations |
Unrestricted access to EAP management for guidance and assistance with the whole spectrum of employee-related issues |
| National network of providers |
Clients obtain professional counseling services at times and locations convenient to them |
| 24 hour live telephone coverage (no answering machines/services) |
Employees speak to trained staff regardless of when they call - day or night |
| Policy and procedural development |
Assistance with Human Resources functions and policies |
| Supervisor training |
Supervisors become thoroughly knowledgeable of EAP programs and procedures, and can maximize the resources available |
| Employee orientation and monthly employee newsletters |
Employees understand the EAP service - program effectiveness increases |
| Wellness/educational seminars |
Employees have access to high-quality seminars on topics ranging from personal development to career growth |
| Supervisory newsletters |
Supervisory information is provided to help key staff members better understand the role of the EAP, and to best utilize the program |
| Monthly flyers, posters, laminated employee cards, laminated supervisor cards, brochures |
Promotional materials remind employees of the program, and make contacting Wheeler EAP easier |
| Utilization reports |
Reports provide recommendations and allow management to track EAP activity and plan training |
| Specialty Services |
One-stop shopping for services such as SAP assessments, coaching, critical incident debriefings |
